FAQ

  • Clients will receive a reservation confirmation instantly and then a seperate payment confirmation when the payment procedure is completed. This is a 2 step procedure and it´s important to complete this in order to book the vehicle.
  • The vehicle is pre reserved for 5 hours after the reservation form is submitted. The vehicle is finally confirmed when the payment is completed.

  • The vehicle will automatically be idle again if no payment is registered within 5 hours. 

  • It is possible to cancel the first reservation by clicking the cancellation link in the first e-mail from JUST DRIVE. The vehicle will then be idle again. If refund, please check "How can I cancel my reservation?" in the FAQ section.
Clients will be transferred to the our trusted payment service provider (step 5) just after the reservation form has been submitted. Only credit- or debit cards on the list presented are accepted. AMEX American Express is not accepted
Call us on +298 204500 or send us an e-mail: info@justdrive.fo
No
- Sub Sea tunnels (Norðoya- and Vágatunnel) price is 100,-DKK for 2 ways. Tunnel pas is also an extra option we offer. The new Eysturoyar tunnel ("jellyfish" roundabout) costs is 175,- DKK (one way) and this tunnel is not incl. in our tunnel pas. Tunnel fees will be charged via the deposit which is reserved on the credit- or debit card
- Parking tickets or speed tickets are not covered by JUST DRIVE
  • JUST DRIVE will reserve 3.000,- DKK on the debit- or credit card when clients pickup the vehicle. This is just a reservation which gives JUST DRIVE the option to charge when the car is returned to base.

  • Any extras will be charged the same day cars are returned to JUST DRIVE. Extras are usually sub-sea tunnels, contract extensions or in worst case damage on the vehicle.
  • Clients may cancel the reservations via the confirmation e-mail which was received from JUST DRIVE.

  • Cancellations made at least 7 days prior to pick-up will be refunded with 70% of the rental cost.

  • Cancellations made less than 7 days prior to pick-up will not be refunded

  • COVID19 extra cancellation option
    We have added an extra "COVID19 CANCELLATION" option which is valid until December 31st 2021. The option gives our clients the opportunity to keep reservations open for 10 years if a cancellation becomes necessary. This seems to be a fine solution for our clients so no money will be lost if a flight gets cancelled.
The minimum age is 21 years
Vagar Airport is the only pickup and drop off station
Debit cards and credit cards. Mastercard, VISA, JCB and Dankort.
Clients may pickup and drop off vehicles 24/7. Regular working hours MON-FRI 08:00-16:00 - JUST DRIVE is always on stand-by and there may be a late hour fee on evenings or weekends.

A Just Drive staff member will always be at the airport when vehicles are due for pickup.
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