FAQ

frequently asked questions

TUNNELS?

Sub Sea Tunnels (Norðoya- and Vágatunnel) cost 100,-DKK for a return trip. "Tunnel Pas" (fixed flat rate fee) is also an option for these 2 tunnels.

The “Tunnel Pas” does not cover the Eysturoyar tunnel. The Eysturoyar tunnel costs 179,- DKK (one way). Tunnel fees will be charged via the 3.000,- DKK deposit which is reserved on the credit- or debit card on arrival

- Parking & speed tickets are not covered by JUST DRIVE

PICKUP?

Pickup and drop off vehicles 24/7. Regular working hours MON-FRI 08:00-16:00. TEAM JUST DRIVE is always on stand-by - there may be a late hour fee on evenings or weekends.

Just Drive staff members are always at the airport when vehicles are due for pickup.

Deposit?

JUST DRIVE will reserve 3.000,- DKK on the debit- or credit card on arrival. The amount is reserved and not charged.

Any extras or afterpayments will be charged the same day the cars are returned to base. Extras are usually sub-sea tunnels, contract extensions or in worst case damages on vehicles. The whole process may sometimes take a week depending on the client, bank, and country.

PAYMENT METHODS

Debit cards and credit cards. Mastercard, VISA, JCB and Dankort.

If you have more questions feel free to contact us!

Contact Us

WHAT IS THE MAXIMUM AMOUNT I WILL BE RESPONSIBLE FOR IN CASE OF DAMAGES TO THE RENTAL CAR IF I DO NOT PURCHASE ADDITIONAL INSURANCE FROM JUSTDRIVE.FO?

A: If you do not purchase additional insurance from JUSTDRIVE.FO, the maximum amount you will be responsible for in case of damages to the rental car is 15,000 DKK. We highly recommend purchasing the SUPER ZERO or at minimum the CDW insurance to fully protect yourself from any potential damages.

WHAT SUPER ZERO?

SUPER ZERO is a brand new insurance option that covers all damages to the rental car as well as potential roadside assistance and damages to third parties. SUPER ZERO also covers stone chip, broken windows, and theft of the car. This insurance option is available for all JUSTDRIVE.FO customers to ensure maximum protection and peace of mind during their rental experience.

Free mileage?

Yes

WHAT IS CDW?

Collision Damage Waiver (CDW) option to provide coverage for damages to the bodywork of the rental vehicle in the event of an accident or collision. However, it is important to note that the maximum amount that the client will be liable for in case of damages is 2500 DKK. Any damages that exceed this amount will be covered by JUSTDRIVE.FO. Additionally, this policy does not cover damages caused by intentional acts, acts of nature, or driving under the influence of drugs or alcohol."