FAQ

  • Clients will receive a reservation confirmation instantly and then a seperate payment confirmation when the payment procedure is completed. This is a 2 step procedure and it´s important to complete this in order to book the vehicle

  • The vehicle is pre reserved for 5 hours after the reservation form is submitted. The vehicle is finally confirmed when the payment is confirmed.

  • The vehicle will automatically be idle again if no payment is registered within 5 hours. 

  • It is possible to cancel the first reservation by clicking the cancellation link in the first e-mail from JUST DRIVE. The vehicle will then be idle again. If refund, please check "How can I cancel my reservation?" in the FAQ section.
Clients will be transferred to the our trusted payment service provider (step 5) just after the reservation form has been submitted. Only credit- or debit cards on the list presented are accepted. AMEX American Express is not accepted
Call us on +298 204500 or send us an e-mail: info@justdrive.fo
No
- Sub Sea tunnels (Norðoya- and Vágatunnel) price is 100,-DKK for 2 ways. Tunnel pas is also an extra option we offer. The new Eysturoyar tunnel ("jellyfish" roundabout) costs is 175,- DKK (one way) and this tunnel is not incl. in our tunnel pas. Tunnel fees will be charged via the deposit which is reserved on the credit- or debit card
- Parking tickets or speed tickets are not covered by JUST DRIVE
  • JUST DRIVE will reserve 3.000,- DKK on the debit- or credit card when clients pickup the vehicle. This is just a reservation which gives JUST DRIVE the option to charge when the car is returned to base.

  • Any extras will be charged the same day cars are returned to JUST DRIVE. Extras are usually sub-sea tunnels, contract extensions or in worst case damage on the vehicle.
  • Clients may cancel the reservations via the confirmation e-mail which was received from JUST DRIVE.

  • Cancellations made at least 7 days prior to pick-up will be refunded with 70% of the rental cost.

  • Cancellations made less than 7 days prior to pick-up will not be refunded

  • COVID19 CANCELLATION OPTION
    We have added an extra "COVID19 cancellation option. This option gives our clients the opportunity to keep reservations open for 10 years if a cancellation becomes necessary. This seems to be a fine solution for our clients so no money will be lost if a flight gets cancelled.
The minimum age is 21 years
Vagar Airport only
Debit cards and credit cards. Mastercard, VISA, JCB and Dankort.
Clients may pickup and drop off vehicles 24/7. Regular working hours MON-FRI 08:00-16:00 - JUST DRIVE is always on stand-by and there may be a late hour fee on evenings or weekends.

A Just Drive staff member will always be at the airport when vehicles are due for pickup.
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